Zürich Excellence Club - Become a Member
To qualify for membership, the employing organization must be a member of Zürich Tourism and/or the Zurich Hotel Association. In addition, participation in the ZEC Introductory Course is required.
The Introductory Course, which lasts about 2.5h, provides an overview of the activities of Zürich Tourism as well as the city and region of Zurich with their many highlights. Participants gain fascinating insights into Zürich Tourism and practical tips for advising guests on a daily basis.
Upon completion of the Introductory Course, participants are officially admitted to the Zürich Excellence Club. Afterward, they have access to all other ZEC training sessions and events. In addition, members enjoy the club’s numerous benefits.
Membership in the Zürich Excellence Club is free.
Public ZEC Introductory Courses
Course dates 2026
| August 26, 2026, 2.00pm - 4.30pm | German | To the registration |
| November 4, 2026, 2.00pm - 4.30pm | German | To the registration |
Course dates 2027
| February 17, 2027, 2.00pm - 4.30pm | English | To the registration |
| April 7, 2027, 2.00pm - 4.30pm | German | To the registration |
| July 28, 2027, 2.00pm - 4.30pm | German | To the registration |
| September 15, 2027, 2.00pm - 4.30pm | English | To the registration |
| November 10, 2027, 2.00pm - 4.30pm | German | To the registration |
ZEC Introductory Courses at the Company
For groups of 10+ participants, the ZEC Introductory Course can be held directly at a company upon request. The course can be conducted in German or English and is free.
To schedule a date, the ZEC team looks forward to receiving an email.
Refresher Courses for Existing ZEC Members
For teams that are already members of the Zürich Excellence Club and wish to refresh their knowledge, customized refresher courses are offered at the workplace for groups of 10 or more participants.
The courses cover selected topics related to Zurich, Zürich Tourism, and guest services. The program is tailored to the specific needs of each team.
Teams are welcome to contact the ZEC team via email to plan and schedule a session.
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