When does the “Erläb dis Züri” special offer take place?

The special offer takes place on the weekends of January 8 – 9 and 15 – 16, 2022.

Who is eligible for the special offer?

The offer is open to anyone residing in municipalities with a zip code between 8000 and 8999.

Which hotels are participating?

These 66 Zurich hotels are participating in the special thank-you offer, “Erläb dis Züri”, and offering one night’s accommodation at highly attractive rates.

What is included in the price?

The price includes one night’s accommodation in a double room with breakfast, but excludes any additional hotel services (e.g. spa). Also not included in the price is the City Tax of CHF 2.50 per person, which will be charged additionally.

Until when can I book the “Erläb dis Züri” special offer?

The double rooms can be booked until 12 noon on December 20, 2021.

How can I make a reservation?

Reservations can be made online via zuerich.com/diszueri. Only one booking is permitted per person.

Can I book the double room on a different date?

No, this special offer is limited. The conditions apply exclusively to the two weekends of January 8 – 9 and January 15 – 16, 2022.

Can I make reservations at several hotels or for several rooms?

No, only one booking is permitted per person. The bookings are personal and non-transferable.

I would like to change/cancel my booking. Is this possible?

Cancellation or rebooking is not possible with this special offer. In the event of a cancellation, the guest will be required to pay the room rate in full.

Can I also book a double room as a single person or for children?

The offer is valid for one to two persons (e.g. two adults or one adult and one child). It is not possible for two children to share a room on their own. There is no price reduction for children.

How and when do I pay for my booking?

Credit card details are required as a guarantee for the booking. The amount payable for the double room plus the City Tax will be debited from your account when you are at the hotel.

Does the rate apply to one or two persons?

The given rate is per double room and is the same for dual and single occupancy.

Why can’t I book the desired hotel?

The number of double rooms per hotel is limited. If a hotel is fully booked, it no longer appears on the booking screen. These 66 Zurich hotels are participating in the “Erläb dis Züri” special offer.

How do I obtain the 10% discount on the Zürich Card?

Guests booking the “Erläb dis Züri” special offer will receive 10% discount on the Zürich Card on presentation of their hotel booking confirmation at the Tourist Information at Zurich Main Station.

Do I have to take part in the free city tour?

The guided walking tour is voluntary. However, if you wish to participate, it is necessary to register in advance. Interested persons can register for the tour via zuerich.com/anmeldung (German only) on December 20, 2021.

Where and when does the city tour start and how long does it last?

The walking tour takes place on Saturday, January 8 and Saturday, January 15, 2022 respectively and starts at 1pm from in front of the Tourist Information at Zurich Main Station. The tour lasts approx. 1.5 hours, after which we invite you to refreshments until around 4pm.

What protective measures apply to the city tour?

  • On our tours it is mandatory to carry and wear face masks.
  • The recommended safety distance between guests and tour guides must be maintained.
  • Participants’ data, such as telephone number and e-mail address, will be recorded when subscribing to a tour.
  • The maximum number of participants per group is limited to 20.

Where can I find the latest information about coronavirus in the city of Zurich and surrounding region?

Current information about coronavirus in and around the city of Zurich can be found here.

Who can I contact if I have a question after the booking deadline on December 20, 2021?

If you have any questions regarding the hotel services, please contact the hotel direct. For questions and general feedback on the “Erläb dis Züri” special offer, you can contact the Tourist Information at Zurich Main Station by telephone on +41 44 215 40 00 or by e-mail at info@zuerich.com.

From what time can I check into the hotel? /By when at the latest do I have to check out?

For more detailed information, please contact your hotel direct.

I am a Zurich resident/Swiss national and not a tourist. Why do I have to pay the City Tax?

The City Tax is an accommodation tax for the destination Zurich and according to the statutes of the Zurich Hotel Association is charged per person per night, regardless of their place of residence, tax obligation, reason for travel, or any other such criteria. Currently this tax amounts to CHF 2.50 including VAT.

Can I also eat an evening meal in my hotel? Is the hotel restaurant open?

Yes, currently all hotel restaurants are open to hotel guests. However, please check the opening times at the hotel in question or contact the hotel direct for further information.

What general protective measures apply at my hotel? And where can I find more information on this subject?

The hotels in Zurich are governed by the current cantonal regulations, and also comply with the protection concepts relating to ”Gastronomy”, “Hotels”, and “Wellness, Swimming Pools, Saunas, Steam Baths and Sports Facilities”. For further information, please contact the hotel in question.

Can I use the hotel infrastructure, such as the spa for example? Are these facilities open?

Please contact the hotel direct.

What happens if I have to go into quarantine or cannot use my booking due to Covid-19?

Cancellation or rebooking is not possible with this special offer. In the event of a cancellation, the guest will be required to pay the room rate in full.

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